Effective Date: [Date]
This Cancellation Policy ("Policy") applies to the use of the School ERP developed by Kemsart ("System"). By using the System, you agree to comply with this Policy.
1. Cancellation of Services
1.1 Subscription-Based Services
1.1.1 Customers subscribing to the System on a subscription basis may cancel their subscription at any time by providing written notice to [email protected].
1.1.2 Cancellations will be effective at the end of the current billing period, and no refunds will be provided for the remaining unused portion of the subscription.
1.2 One-Time Purchase Services
1.2.1 For one-time purchase services, customers may request cancellations within 10 days of the purchase date.
1.2.2 Refunds for one-time purchase services will be processed within 10 days of receiving a valid cancellation request.
2. Refund Policy
2.1 Subscription-Based Services
2.1.1 No refunds will be provided for subscription-based services after the initial 7-day trial period.
2.2 One-Time Purchase Services
2.2.1 Refunds for one-time purchase services will be issued if a valid cancellation request is made within 10 days of the purchase date.
3. Modification or Termination by Kemsart
3.1 Kemsart reserves the right to modify, suspend, or terminate the System or any part thereof at any time.
3.2 In the event of termination by Kemsart, customers will be provided with a pro-rata refund for any unused portion of prepaid services.
4. Contact Information
For cancellations and refund requests or for any questions regarding this Policy, please contact [email protected].
5. Changes to this Policy
Kemsart reserves the right to update or modify this Policy at any time. Customers will be notified of any changes through the System or via email.