Effective Date:
Thank you for choosing our School ERP (Mycampus Pro) services. We strive to provide an efficient and user-friendly experience for managing various aspects of school administration. Please read this refund policy carefully before making a purchase. By using our services, you agree to abide by the terms outlined below.
Refund Eligibility:
1. Trial Period: We offer a trial period for our School ERP services during which you can explore the features and functionalities. No refunds will be provided for purchases made after the trial period.
2. Cancellation within 30 Days: If you decide to cancel your subscription within 30 days of the purchase date, you may be eligible for a full refund.
3. Unused Portions: Refunds are not provided for unused portions of the subscription term.
Refund Process:
1. Contact Support: To request a refund, please contact our customer support team at [email protected]. Provide your order details and the reason for requesting a refund.
2. Verification: Our support team will review your request and may ask for additional information to verify your eligibility for a refund.
3. Refund Approval: If your request is approved, the refund will be processed using the same payment method used for the original purchase. Please allow 15 woking days for the refund to reflect in your account.
Exceptions:
1. Technical Issues: If you are experiencing technical issues with our School ERP services, we encourage you to reach out to our support team for assistance before requesting a refund. We are committed to resolving any technical issues promptly.
2. Policy Changes: We reserve the right to modify this refund policy at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically.
Contact Information:
If you have any questions or concerns about our refund policy, please contact us at: [email protected]
Thank you for choosing our School ERP services. We appreciate the opportunity to serve you and are committed to ensuring your satisfaction with our products.